Stuxhost, located at The Netherlands, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:

  • https://stuxhost.com (info@stuxhost.com)

  • Overijssel, The Netherlands

stux is the Data Protection Officer of Stuxhost He/she can be reached via stux@stuxhost.com

Personal data that we process

Stuxhost processes your personal data because you use our services and/or because you provide it to us yourself. Below you will find an overview of the personal data that we process:

  • First and last name

  • Sex

  • Date of birth

  • Address data

  • E-mail address

  • IP address

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have parental or guardian permission. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at info@stuxhost.com and we will delete this information.

For what purpose and on what basis we process personal data

Stuxhost processes your personal data for the following purposes:

  • Handling your payment

  • To be able to call or e-mail you if this is necessary to be able to carry out our services

  • Offer you the option to create an account

  • To deliver goods and services to you

  • Stuxhost also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

How long we keep personal data

Stuxhost does not store your personal data longer than is strictly necessary to realize the purposes for which your data is collected.

Sharing personal data with third parties

Stuxhost only provides to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use

Stuxhost uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Stuxhost uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to be able to optimize it. In addition, we place cookies that keep track of your surfing behavior so that we can offer customized content and advertisements. On your first visit to our website, we already informed you about these cookies and asked for permission to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that has previously been stored via the settings of your browser.

View, modify or delete data

You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by our company and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you. If you would like to exercise your right to object and/or right to data portability or if you have other questions/comments about data processing, please send a specified request to info@stuxhost.com. To ensure that the request for access has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom the passport), passport number and Citizen Service Number (BSN) black. This is to protect your privacy. Stuxhost will respond to your request as soon as possible, but in any case within four weeks. Stuxhost would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data

Stuxhost takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or via info@stuxhost.com

GDPR, BDSG & TMG

- Our data protection policies are in accordance with the GDPR (European Union's General Data Protection Regulation), the BDSG (Germany's Federal Data Protection Act), and the TMG (German Telecommunications Act).

- Personal data of customers will only be collected and used, if they are required for the creation, content arrangement or modification of the contractual relationship. The client is obligated to update these data in its online administrations interface.

- The client’s Email address will only be used for information on orders, for invoices and – provided that the client does not object – for customer care as well as for our newsletter, if the client so wishes.

- The client has the right to information and a right to amend, to suspend or to delete his saved information. If deletion conflicts with a legal or contractual duty to save information, or other legal grounds, the information will be made inaccessible.


Last update on 22 August 2021.